Money, currency and tipping in Istanbul: a practical guide for families

Which currency is used? Are euros or dollars accepted?

The Turkish lira is the official currency. Some tourist shops accept euros or dollars, but they convert at their own, often poor, rate. Use TL or a card for public transport, museum tickets, restaurants and groceries.

Prices change from time to time, so plan your budget with the current exchange rate and keep some coins and small notes for small purchases.

Where should I change money?

• Exchange offices (döviz bürosu): There are many around Sultanahmet, Sirkeci and the Grand Bazaar, and their rates are usually better than at the airport. Choose offices that display their rates and give a receipt.
• Airport: Rates are usually lower. Change just enough for a taxi and a meal on the first day.
• Banks: Safe, but queues and paperwork can take time.

Count your money at the counter and keep the receipt. Ignore anyone offering to change money in the street.

What should I watch out for with cards and ATMs?

• Visa and Mastercard are widely accepted in hotels, restaurants, shops and malls, and contactless payment is common.
• If a card terminal or ATM asks whether to charge you in your home currency or in TL, choose TL. Paying in your home currency usually means a more expensive conversion.
• Use ATMs attached to bank branches; the ATM and your own bank may both charge a fee.
• In the Grand Bazaar and small shops, paying cash can leave more room for bargaining.

You can top up the İstanbulkart travel card with cash or a card; see our Istanbul public transport guide.

Do I have to pay a service charge in restaurants?

No. Under a Ministry of Trade rule introduced in early 2026, restaurants, lokantas, cafés and pastry shops may not add any extra fee called a service charge, cover charge or table charge. Starters brought to the table without being ordered cannot be charged separately either. What you pay should be only the prices of the items you ordered.

If you see such an item on the bill, politely ask for it to be removed. If that does not work, you can contact the Ministry of Trade consumer line, ALO 175. For alcohol-free family dining, see our alcohol-free family restaurants in Sultanahmet guide.

Who should I tip, and how much?

Tipping is never compulsory and nobody can demand it. If you pay by card, leaving the tip in cash makes sure it reaches the person who served you.

Can I get a tax refund on shopping?

Visitors who do not live in Türkiye can claim a VAT refund on purchases above a set amount in shops showing a “Tax Free” sign. Show your passport when you pay and ask for the tax refund form. When you leave the country, have the form stamped at customs at the airport, with the goods and receipt, then collect your refund at the refund desk or on your card. Minimum amounts and rules can change, so ask in the shop.

For modest fashion and shopping areas, see our modest-fashion shopping in Istanbul guide.